Marc Dandoy
At OnFrontiers’ SaaS department, we partnered with Chemonics to build a talent knowledge network—a system designed to help them better map internal expertise and optimize workforce allocation. The challenge was making sure employees, regardless of technical proficiency, could easily showcase their skills while giving managers a clear, high-level view of available talent.
Employe
Role
Product Designer
Team
Eric Iwashita, PM
Greg Kohn, SWE
Timeline
Washington DC
2022-2024
Tools
Figma, Premier
To understand why we set these as the goals, here's some context:
Chemonics relied on in-person networking to secure contracts and assemble expert teams. When COVID-19 halted face-to-face interactions, their speed in forming teams dropped. Their fragmented internal talent directory couldn’t keep up, making it hard to identify and mobilize expertise efficiently.
We designed a modern system to:
- Structure expertise with a clear skills taxonomy.
- Showcase consultant profiles for easy team assembly.
- Ensure accessibility across devices, regions, and internet speeds.
Working with Chemonics’ Director of Innovation, we prioritized usability and clarity to help users navigate this new platform seamlessly.
Profile Completion Rate: Increased significantly, with over 75% of profiles completed within six months—outperforming LinkedIn and traditional HCM systems.
- User Satisfaction: Over 80% of users reported their profile accurately represented their expertise post-onboarding.
- Time to Completion: Reduced from 40 minutes to under 10 minutes.Viral Growth: Organic invitations increased steadily as users referred others.
- Competitive Advantage: The platform became a powerful data acquisition engine, outperforming competitors in expertise tracking and profile updates.
- Adoption Wins: Strengthened internal funding, leading to continued expansion.This project proved that strategic UX can drive real business success, even in high-stakes environments.
- Viral Growth: Organic invitations increased steadily as users referred others.
- Competitive Advantage: The platform became a powerful data acquisition engine, outperforming competitors in expertise tracking and profile updates.
- Adoption Wins: Strengthened internal funding, leading to continued expansion.This project proved that strategic UX can drive real business success, even in high-stakes environments.